Use your Cordless or regular telephone to talk over the Internet (Voice over IP)
Free yourself from your computer with Chat-Cord™ and talk without limitations 

FAQ: Frequently Asked Questions (with answers):

1. Why use Chat-Cord™?

2. What Softphones or Dialers shall I use with Chat-Cord™?

3. Does Chat-Cord™ require any drivers or special setup software to be installed in my PC?

4. How do I connect Chat-Cord™ properly to my PC?

5. How do I test that Chat-Cord™ is properly connected to my PC?

6. What kind of telephones should I use with Chat-Cord™?

7. Do I have to be sitting in front of the computer screen while using the Chat-Cord™?

8. How do I hear the phone ring? Can I listen to music from the PC when Chat-Cord is plugged in?

9. Why Chat-Cord™ has a USB plug?

10. Why I am hearing some distortion or some echo on the line?

11. Can I work on my PC while using Chat-Cord™?

12. Do I have to use separate telephones for VoIP and PSTN?

13. Does Chat-Cord™ work everywhere? Do I need it at both ends?

1. Why use Chat-Cord™?

Chat-Cord™ is intended for the users who want to get rid of the headphones or mics and like to have the familiar feeling of the regular telephone device (cordless preferably), without spending too much money.

Back to Index

2. What Softphones or Dialers shall I use with Chat-Cord™?

Chat-Cord™ works properly with ANY Softphone/Dialer (PC-to-PC and PC-to-Phone).

Numerous PC-to-PC software (Dialers) are provided free of charge. Some popular examples are:

MSN Messenger  http://messenger.msn.com/ ; Skype http://www.skype.com/download.html ;

X-Lite  http://www.xten.com/index.php?menu=products&smenu=xlite 

Back to Index

3. Does Chat-Cord™ require any drivers or special setup software to be installed in my PC?

No. Just plug in the Chat-Cord™ to your PC and to your telephone and start using it.

Back to Index

4. How do I connect Chat-Cord™ properly to my PC?

Use the instructions provided in the Chat-Cord™ packaging.

Briefly: Green plug to the PC Speakers jack, External Speakers plug to the Green jack, Red plug to the PC Microphone jack, USB plug into an available USB socket of the PC, phone plug through the extension adaptor to the phone-set cable.

Back to Index

5. How do I test that Chat-Cord™ is properly connected to my PC?

Run on first time this Audio wizard or the one provided with your PC dialer. Set the microphone and speakers to the lowest comfortable level. If microphone level is too low even when slider position is brought to maximum, open the Volume control and move the Wave slider higher.

Back to Index

6. What kind of telephones should I use with Chat-Cord™?

Cordless or regular line telephone that pass the audio test.

Back to Index

7. Do I have to be sitting in front of the computer screen while using the Chat-Cord™?

No. Chat-Cord™ plugs into a regular telephone. If you use a cordless phone you can talk remotely via your PC, after initiating the call from the screen.

Back to Index

8. How do I hear the phone ring? Can I listen to music from the PC when Chat-Cord is plugged in?

If you wish to hear the ring tone, connect external speakers to the parallel green socket of Chat-Cord™. You will be able also to use the speakers as usual (e.g. music hearing from the PC), or to hear the conversation if you desire so. The phone itself does not ring.

Back to Index

9. Why Chat-Cord™ has a USB plug?

The Chat-Cord™ USB connection just provides power for certain cordless and all regular phones who need it for their microphone. It has no data function. If you do not have a USB port available in your PC, you can contact us to get a PS2 (parallel to the mouse) Chat-Cord™. Many cordless phones don't need the USB connection and for such a case you may elect not to connect it.

Back to Index

10. Why I am hearing some distortion or some echo on the line?

Distortions and Echo are mostly due to low quality of the Internet line and/or overload of the PC.

To help Chat-Cord™ overcome or improve the quality: Always uncheck the box "I am using headphones" when it is available (you can use this Audio test link). Always set the Microphone volume to the lowest level feasible. Start with 20% of the slider's full scale, or even less. You can check and fine-tune this level on your first actual phone conversation and then keep it fixed there.

Some sound-cards have mic2 select option (or "boost"). Please uncheck its box (to get there click: Volume control>Options> >Properties>Recording>Advanced).

You can download and install our MicControl software. Then launch the MicControl, set the Microphone Value slider at the lowest level acceptable to both of you and lock it. Use the MicControl during the call.

Back to Index

11. Can I work on my PC while using Chat-Cord™?

Yes. If you have enough Memory and CPU power you can browse, e-mail, write or do other normal tasks on your PC while you or someone else communicates via Chat-Cord™ .

Back to Index

13. Does Chat-Cord™ work everywhere? Do I need it at both ends?

Chat-Cord™ works in every country to any country. You don't need C.C. on the other side for talking. However, if you use it at both ends you'll benefit from better quality of the call process.

Back to Index